What is FantasyCreators Refund Policy?
Please note that we have a no return policy. Only exchanges are available for the same product if there is a genuine reason. The exchange parcel must be sent to us by the customer. You must raise a complaint within 24 hours after receiving the product.
What is
FantasyCreators Size replacement Policy?
If customer finds size mismatch, we provide replacement.
1- Customer need to send the product on below Address by courier (courier cost to be paid by customer) ( Make sure that the product is in Brand New condition with all tags and packaging stuff intact)
Exchange & replacement will be delivered within 3-4 days.
FantasyCreators, Nalanda Colony, East Indra Nagar, Kankarbagh, Patna, Bihar-800020(Ph: 9801106765)
2- Once we receive the product, we will send you the replacement product on next working day
What is FantasyCreators Cancellation Policy?
You can cancel an order until it has not been packed in our Warehouse on App/Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made
Can I modify the shipping address of my order after it has been placed?
Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it fantasycreators.sell@gmail.com
How do I cancel my Order?
Please Write a mail for cancellation with order number at fantasycreators.sell@gmail.com
I just cancelled my order. When will I receive my refund?
If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. Approved refund will be credited into original payment method within 7-10 days.If payment was made by redeeming PhonePe /paytm/ Gpay wallet balance then, refund will be initiated into Phonepe /Paytm/Gpay wallet within a day of your order cancellation, which can be later transferred into your bank account, by contacting PhonePe customer support team.